DISTANCE SALES CONTRACT
ARTICLE 1: PARTIES
SALES PERSON:
Title: EkoDoku Sustainable Life Art Science Technology Women's Enterprise Production and Business Cooperative
Address: Kızılay, Ersan Apt, İzmir-2 Cd. No: 49/18, 06420 Çankaya/Ankara
Phone: 0536 618 69 69
Email: info@ekodoku.com
BUYER:
The person who shops on https://www.ekodoku.com and fills in his personal information before purchasing.
ARTICLE 2: SUBJECT
The subject of this contract is No. 4077, regarding the sale and delivery of the products that the BUYER ordered electronically from the SELLER's website www.ekodoku.com, having the qualifications mentioned in the contract, the content and sales price of which are specified in articles 1.3 and 1.4 of the contract. It is to determine the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection and the Regulation on Distance Contracts Implementation Principles and Procedures. BUYER, basic characteristics of the products subject to sale, sales price, payment method, delivery conditions, etc. He accepts and declares that he is aware of all preliminary information regarding the product subject to sale and the right of withdrawal, that he confirms this preliminary information electronically and then orders the product, in accordance with the provisions of this contract. The preliminary information and invoice on www.ekodoku.com are integral parts of this contract. Once the order is placed, the BUYER is deemed to have accepted all the conditions of this contract.
ARTICLE 3: DELIVERY OF THE PRODUCT, PLACE OF PERFORMANCE OF THE CONTRACT AND METHOD OF DELIVERY
The product will be delivered to the address requested by the BUYER by the Cargo Company representative.
ARTICLE 4: DELIVERY COSTS AND PERFORMANCE
Even if the BUYER is not present at the address at the time of delivery, the SELLER will be deemed to have fulfilled its obligation fully and completely. For this reason, any damages arising from the BUYER's late receipt of the product and the expenses incurred due to the product waiting in the cargo company and/or returning the cargo to the seller belong to the BUYER. Delivery is made as soon as possible after stock availability and the product price is transferred to the SELLER's account. SELLER delivers the product within maximum 5 (five) business days from the order. If the SELLER cannot deliver the product subject to the contract within the deadline due to extraordinary circumstances such as stock depletion and similar commercial impossibilities, unexpected situations, force majeure or adverse weather conditions that prevent transportation, interruption of transportation, it is obliged to notify the BUYER of the situation. If the product price is not paid for any reason or is canceled in bank records, the SELLER is deemed to be free from the obligation to deliver the product. If the SELLER sent the wrong product, the product that should have been sent correctly may be issued after the wrong product is returned. If the BUYER is in a state of urgency, only the product amount is collected from the buyer in the form of ADVANCE PAYMENT (FREE SHIPPING) and the product is released. The costs of the product sent incorrectly and the product to be sent correctly belong to the SELLER THROUGH THE CARGO COMPANY AGREEMENT. Returns sent by the cargo company with the difference PAID BY THE BUYER will not be accepted.
ARTICLE 5: REPRESENTATIONS AND COMMITMENTS OF THE BUYER
The BUYER will inspect the product subject to the contract before receiving it for dents, breaks, torn packaging, etc. The damaged or defective product will not be delivered from the cargo company. The product is received shall be deemed to be undamaged and intact. It is the BUYER's responsibility to protect the product carefully after delivery. If the right of withdrawal is to be exercised, the product should not be used and the invoice should be returned. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded to the BUYER. The delivery cost of the product returned due to the right of withdrawal is covered by the Seller if there is a valid reason (such as a repeated defective product). If there is no defect in the purchased product and the BUYER wishes to return it, the shipping fee and service costs will be covered by the BUYER. If it is not possible to deposit the amount to be refunded to the credit card for online orders through the website and the BUYER is in a state of emergency, the credit card withdrawal commission rate will be deducted and the commission amount will be invoiced to the customer, and then an EFT/Money Transfer amount will be refunded to the name on the credit card purchased by the customer via the bank. Otherwise, returns will be made within a maximum of 30 business days from the time the product arrives at the warehouse. After the delivery of the product, if the relevant bank or financial institution does not pay the price of the product to the Seller due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, which is not due to the BUYER's fault, the BUYER will receive the product within 3 (three) days, provided that it has been delivered to him. It is responsible for sending it to the seller. In this case, shipping costs are the responsibility of the buyer. In addition, the BUYER accepts that the delivery made to the address indicated by the BUYER and to the person present at this address during delivery will be deemed as delivery to the BUYER.
ARTICLE 6: SELLER'S REPRESENTATIONS AND COMMITMENTS
The seller is responsible for delivering the product subject to the contract intact, complete and in accordance with the specifications specified in the order. If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the Seller cannot be held responsible if the person/organization to be delivered does not accept the delivery. The SELLER undertakes that the BUYER has the right to withdraw from the contract by rejecting the product within 7 (seven) days from the date of receipt of the product or the date of signing the contract, without assuming any legal or criminal liability and without giving any justification, and to take back the product from the date of receipt of the notice of withdrawal to the seller or provider. . The seller returns the price of the product and the valuable documents, if any, within 10 (ten) days after the product(s) subject to the declaration of withdrawal arrives.
ARTICLE 7: RIGHT OF WITHDRAWAL
BUYER may exercise his right of withdrawal within 7 (seven) days from the delivery of the product subject to the contract to himself or to the person/organization at the address indicated. The product must not have been used in accordance with the preliminary information accepted by the BUYER. If this right is exercised, it is mandatory to return the original invoice for the product delivered to the third party or the BUYER. The product price will be refunded to the BUYER within 8 (eight) business days following the receipt of the notice regarding the right of withdrawal, and the product will be returned within 8 (seven) business days. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded to the BUYER. The delivery and service costs of the product returned due to the right of withdrawal are borne by the BUYER. Since returns of only the last 1 (one) item remaining in our store at the end of production, end of stock, or end of supply prevent store sales, returns cannot be made to the store without proof of "defective product/valid reason" by the buyer.
ARTICLE 8: PRIVACY AND SECURITY
BUYER's personal information on the website will be protected at the highest level with available technological means and will not be shared with third party persons or institutions. In addition, the BUYER's credit card information is protected by an SSL server certificate and no withdrawals are made other than 3DSecure (secure payment with SMS confirmation code). Credit card information is not recorded or stored in any way.
ARTICLE 9: COMPETENT COURT
Istanbul Central Courts and Enforcement Offices are authorized to resolve any disputes that may arise from the implementation of this agreement.
ARTICLE 10: ENFORCEMENT
If the payment for the order placed on the site is made, the BUYER will be deemed to have accepted all the conditions of this contract. The SELLER is obliged to make software arrangements that will ensure that orders cannot be placed on the site without receiving confirmation that the contract in question has been read and accepted by the BUYER.
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